UniAlarm Dispatcher

The UniAlarm Dispatcher system is a modular, client-server based alarm-distribution surveillance system, which combines the management and administration functions much liked by operators with the modularity and integration aspects expected from the integrators. With the help of the UniAlarm Dispatcher system, even multiple, independent alarm systems can be monitored. Their signals can also be distributed to individual surveillance stations according to preset criteria; either by signal type or by geographical regions.

The UniAlarm Dispatcher system not only ensures the receiving and the distribution of the signals, but it also provides the ability to set up process flow and manage the internal databases with its internal intelligent system. It also makes the management of signals clear and traceable for the operators. All components of the UniAlarm Dispatcher system communicate through secure SSL connection in an IP network, and it is certified by the EN 54-21 standard.

General parameters of the UniAlarm Dispatcher

  • Modular set-up, web-based administration
  • Networked operation, with any number of connected signal-processing and supervisory station
  • Secure connection achieved over SSL
  • Scaleable database design
  • VdS2465 (with TELENOT additions) and full support of ContactID protocols
  • Multi-user system, with logged events
  • Complex user access management system with pre-defined user profiles

The UniAlarm Dispatcher Monitor is the alarm management application of the system, which using the directly accessible API, performs the query and handling of the alarms signals based on the preset rules. The software also includes several comfort solutions to accomplish a simple but full-scale surveillance, while it is safe and easy to install.

The UniAlarm Dispatcher Communicator is a signal relay device designed for the UniAlarm Dispatcher Server, which can communicate with several alarm systems in parallel – even using multiple protocols – by the computer’s serial ports, then forward the received signals to the UniAlarm Dispatcher Server. The UniAlarm Dispatcher Communicator supports remote programming, so the remote relay switching of the supported alarm systems or the programming of the endpoints and signal concentrators on the basis of the current developments is possible directly from the system.

User interface functions of UniAlarm Dispatcher

  • Multi-lingual interface (English, German and Hungarian)
  • Establishing regions and zones for the complete separation of the incoming signals
  • Registry of partners, objects and signal lines expandable with user pictures and attachments, which display automatically on the alert page
  • Fine tuning of signal lines, with which the incoming signals can be filtered and modified before processing
  • Maintenance management, through which automatic receipt can be set and finetuned in advance
  • Alarm display, alarm log and acknowledgement registry
  • The availability of setting the operating parameters and the intervals of certain automated tasks
  • Supervision of the connected UniAlarm Monitor clients
  • Internal messaging (cooperates with the UniAlarm Monitor client program)
  • Current status information display

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